Terms and Conditions

# Terms & Conditions – Swanand Agro

Effective Date: 11 October 2026

Welcome to Swanand Agro. These Terms & Conditions govern your access to and use of our website and the purchase of our products. By accessing our website or placing an order, you agree to the terms outlined below.

Please read these terms carefully before using our website.

1. About Swanand Agro

Swanand Agro is an agricultural and wood-pressed oil manufacturing business based in Maharashtra, India. We grow agricultural raw materials on our own farms and source raw materials from fellow farmers for manufacturing and supplying wood-pressed oils and other agricultural products.

Throughout these Terms & Conditions, “we,” “our,” and “us” refer to Swanand Agro. “You” and “customer” refer to anyone visiting our website or purchasing our products.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Not misuse the website or attempt to interfere with its operation or security.
• Not submit false, fraudulent, or misleading orders.
• Respect our intellectual property rights and website content.

We reserve the right to restrict access to our website where reasonably necessary and permitted by applicable law.

3. Product Information

We make reasonable efforts to display accurate product descriptions, photographs, prices, quantities, packaging details, and other relevant information.

However:

• Product photographs are for illustrative purposes, and actual packaging may vary.
• Natural agricultural raw materials may vary in appearance, colour, and characteristics between batches.
• Product availability may change depending on seasonal supply and production.
• Customers should refer to the individual product listing and packaging for specific product details, ingredients, usage instructions, and applicable declarations.

We do not guarantee that every product will always be available.

4. Pricing and Payment

All prices displayed on our website will be in Indian Rupees (INR), unless stated otherwise.

• Product prices and applicable shipping charges will be communicated before order confirmation.
• Prices may change from time to time.
• Any applicable taxes or other charges will be disclosed as required by law.
• Orders may be paid for using the payment methods offered on our website.
• Cash on Delivery, if offered, will be subject to availability and the applicable conditions.

If a genuine pricing or listing error occurs, we will contact the customer and provide appropriate options in accordance with applicable law.

5. Orders and Confirmation

An order placed through our website is subject to acceptance and product availability.

We may contact you to verify order details, delivery information, or payment status before dispatch.

If we cannot fulfil an order, we will inform you and arrange any applicable refund in accordance with our refund policy and applicable law.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines stated in our Shipping Policy.

Delivery times may vary depending on the destination, courier availability, weather, public holidays, and other circumstances.

Customers are responsible for providing a correct delivery address, PIN code, and contact number.

For more information, please refer to our Shipping Policy.

7. Cancellations, Returns and Refunds

Order cancellations, returns, replacements, and refunds will be handled according to our Return & Refund Policy and applicable consumer protection laws.

Because our products may include edible oils and other agricultural goods, return eligibility may depend on product condition, packaging integrity, hygiene considerations, and the reason for the return.

Nothing in these terms limits any consumer rights available under applicable law.

Please review our Return & Refund Policy before placing an order.

8. Product Quality and Proper Use

We strive to manufacture and supply products with care and in accordance with applicable requirements.

Customers should:

• Read product labels before use.
• Follow the storage and usage instructions provided on the packaging.
• Store products under the recommended conditions.
• Check packaging and product details upon receipt.

Any product-specific claims, nutritional information, ingredients, or usage recommendations should be assessed from the relevant product label and listing.

9. Intellectual Property

All website content, including our brand name, logo, product descriptions, photographs, graphics, designs, and written materials, belongs to Swanand Agro or its respective rights holders, unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our intellectual property without prior written permission, except where permitted by applicable law.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use external services such as payment gateways, courier services, and communication platforms.

We are not responsible for the independent content or policies of third-party websites. Your use of such services may be subject to their respective terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, Swanand Agro shall not be liable for losses arising from website interruptions, temporary unavailability, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

12. Privacy and Personal Information

We may collect and use customer information, such as names, contact numbers, delivery addresses, and order details, to process orders, arrange delivery, respond to enquiries, and provide customer support.

We handle personal information in accordance with our Privacy Policy and applicable Indian laws.

Please read our Privacy Policy for details about the information we collect, how it is used, and the choices available to you.

13. Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes in our business, website, services, or legal requirements.

The latest version will be published on this page with its effective date. Continued use of our website after an update will be subject to applicable law and the terms governing that use.

14. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be addressed by the appropriate courts or authorities having jurisdiction under applicable law, without limiting any consumer remedies or jurisdictional rights available under Indian law.

15. Contact Information

For questions, complaints, or assistance relating to these Terms & Conditions, please contact us:

Business Name: Swanand Agro

Business Address: Ashta Kasar, Taluka Lohara, District Dharashiv, Maharashtra – 413604, India

WhatsApp / Contact: +91 95112 81192

We value your trust and look forward to serving you.

Swanand Agro – From Our Farms and Farmers to Your Family.

Prices, stock, and shipping charges shown at checkout are calculated on the server from the current catalogue and delivery rules. A pack size without a price cannot be purchased.

Placing an order is a request to buy the listed goods for delivery to the address you enter. Orders that need a shipping confirmation are not dispatched until the shop confirms the charge.

Maharashtra is the default delivery area. Other states are accepted only if the shop enables them.

This page is a working draft for the shop to edit. It is not a substitute for legal advice.